It takes 1-3 business days to process your order before it is shipped. Most orders are shipped within one business day. Once your order is shipped, you will receive an email with a tracking number and expected delivery date. All orders are shipped within Canada from Burnaby, BC, through Canada Post or Purolator. Standard Shipping is a flat rate of $19. We offer free standard shipping for orders over $290 before tax.
Delivery times vary based on your location. Orders usually arrive within 2-6 business days. Express Shipping is a flat rate of $49. Express orders usually arrive within 2-3 business days.
However, please note that a far distance fee of $30 will be charged for remote areas, please see our complete list of Remote Postal Codes.
While we strive to provide flat rate and free shipping options for our customers, there may be occasions where the actual shipping costs exceed initial estimates. In such cases, we will contact you to arrange for additional payment or discuss alternative solutions that may be available.
Orders are packaged in plain brown boxes with no information about the items inside.